Kriti Dhiman | Innovation and Design

Expertise

User Experience

Research

Understand user behaviour, business & system needs, collect data & refine them into actionable insights &

opportunities.

Service Experience Design

Deal with system complexities to design services & their related interactions and physical/digital touchpoints.

Customer

Experience

Analyze customer behaviour and expectations. Develop methods, solutions & processes to improve customer engagement.

Design
Strategy

Envision & deliver strategies for successful implementation & delivery of solutions for the business, users & customers.

Work

I am eager to take on new projects and collaborate with like-minded individuals. Connect with me to discuss how we can work together.

Contact